If the system cannot find a VIN in the wholesale inventory, the system will return an error. A user can override this error and force the system to accept the VIN.
To override a wholesale VIN, complete the following steps:
1. Enter all 17 characters of the VIN.
2. Click the Please check to override VINs not found in W/S Inventory checkbox.
3. Click on the Submit button.
The Wholesale Inquiry/Payoff Unit: Make Payment screen displays. All transactions will be selected (checked) for processing. If a transaction should not be processed, unselect (uncheck) the transaction.
4. Enter an amount in the Amt to Pay field.
5. Type a description in the Description field. The Description field is optional.
6. Click the Submit button.
The Wholesale Inquiry/Payoff Unit: Confirm Payment screens displays. Your request has been processed. Refer to the Editing Transactions section for information about making changes to a transaction. Refer to the Deleting Transactions section for information about deleting a transaction.