To enter a wholesale payoff transaction, complete the following steps:
1. Place the cursor on the Transaction tab.
The types of transactions you can enter display below the tabs.
2. Place the cursor on Wholesale.
The types of Wholesale transactions display.
3. Click Inquiry/Payoff Unit.
The Wholesale Inquiry/Payoff screen displays.
4. Type the VIN in the VIN field. You can enter up to 10 VINs at one time. Only the last six characters of the VIN are required.
Note: To search the wholesale inventory for a specific vehicle, click the Search Wholesale Inventory link in the text above the VIN field. Refer to the Searching the Wholesale Inventory section for more information about completing the Wholesale Inventory Search screen.
5. Click the Submit button.
The Wholesale Inquiry/Payoff Unit: Make Payment screen displays. All transactions will be selected (checked) for processing. If a transaction should not be processed, unselect (uncheck) the transaction.
Note: If the VIN you entered could not be found, the Wholesale Inquiry/Payoff screen will redisplay with the following message next to the VIN: The selected VIN was not found on Wholesale Inventory. To override this error and force the system to accept the VIN, refer to the Overriding a Wholesale VIN section for more information.
Note: To view wholesale unit information for a vehicle, click the VIN. The information associated with the vehicle displays in a separate window.
6. Update the amount in the Amt to Pay field, if necessary.
Note: The amount in this field defaults to the OSB. You can enter any amount greater than zero and less than or equal to the OSB.
7. Type a description in the Description field. The Description field is optional.
8. Click the Submit button.
The Wholesale Inquiry/Payoff Unit: Confirm Payment screens displays. Your request has been processed. Refer to the Editing Transactions section for information about making changes to a transaction. Refer to the Deleting Transactions section for information about deleting a transaction.